Morning Keynote Sessions

Explore the Microsoft Mission & Vision

10:00-10:55

Microsoft Keynote

The Microsoft mission is to empower every person and every organization on the planet to achieve more. That mission is grounded in both the world in which we live and the future we strive to create.

Join Craig Cresco of Microsoft and Blake Cheek of SYNNEX to learn more about the Microsoft vision for business applications in 2021 and beyond!

11:00-11:55

Power Platform Keynote

As part of the Microsoft mission to empower customers, Power Platform gives everyone the power to build the apps they need with advanced functionality previously only available to professional developers.

Join Mike Karban of Microsoft to see some practical examples of what Power Platform can make possible for your team, whether you live in Teams, Dynamics Sales, Dynamics Business Central, or some combination of the three!

Track 1

Explore Sales & Service

12:00-12:55

The New Customer Experience Economy

We now live in a customer experience economy. Your customers demand consistent, high-quality experiences or else they’ll move on to competitors.

Continuing to use silos of information locked away in email and spreadsheets and sticky notes limits your ability to provide these high-quality experiences, resulting in profit erosion and eventual loss of business, even from long-time customers. You may already be experiencing this.

Join Peter Wolf of Azamba Consulting Group to learn how Dynamics 365 Sales gives you and your team the tools you need to stay connected with your customers, partners, and team members to maintain the high-quality customer relationships you need to succeed!

Whether you are just starting to investigate Dynamics 365 Sales or have been using it for years, this session will open your eyes to new ways to take advantage of your investment.

1:00-1:55

Optimize Your Dynamics 365 Sales

Join Peter Wolf of Azamba Consulting Group for some basic-but-powerful tips and tricks to streamline Dynamics 365 Sales so your team can do more with less effort!

2:00-2:55

Account Management Made Easy using Playbooks

Join Peter Wolf, Brynn Fromknecht, and Jason Davel of Azamba Consulting Group to learn how to use Dynamics 365 Playbooks to streamline and coordinate your account management process to maximize customer satisfaction and minimize mistakes and missed opportunities.

3:00-3:55

Account Management Made Easy using Marketing Lists

Join Peter Wolf, Brynn Fromknecht, and Jason Davel of Azamba Consulting Group to learn how to use Dynamics 365 Marketing Lists to stay on top of—and out in front of—your accounts to maximize sales and improve service with minimal effort.

Track 2

Explore Operations & Accounting

12:00-12:55

Microsoft Dynamics 365 Business Central: Why Now is the Time

Join Tom Doran of Innovia Consulting for our Operations & Accounting Keynote. 

1:00-1:55

Optimize Operations with Dynamics 365 Business Central

Join Tom Doran of Innovia Consulting to learn how Business Central can help you run your operations more efficiently through Office 365 integration, optimized dashboards, Power BI, and quote-to-cash functionality!

2:00-2:55

Dynamics 365 Business Central for Distribution

Join Jeff Pergolski of Innovia Consulting to learn how to leverage Business Central to improve efficiency and gain better insight into distribution operations using Microsoft inventory management, warehouse operations, replenishment strategies, and order processing tools!

3:00-3:55

Dynamics 365 Business Central for Manufacturing

Join Jeff Pergolski of Innovia Consulting to learn how to leverage Business Central to gain better insight into manufacturing operations and production costs using Microsoft bill of materials (BOM), material requirements planning (MRP), scheduling, order promising, and shop floor data collection tools!